Frequently Asked Questions

Find answers to common questions about our designer consignment process

How do you guarantee the authenticity of your items?

Every item undergoes a rigorous multi-point inspection by our in-house experts to ensure 100% authenticity before being listed.

What condition are the items in?

We specialize in pristine, pre-owned luxury goods. Each product page includes a detailed description of the item's condition, from 'New with Tags' to 'Gently Loved'.

How often do you add new arrivals?

We update our inventory daily with unique designer pieces. We recommend checking our 'New Arrivals' section frequently.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout.

Can I sell my designer items through Sui Generis?

Absolutely. We offer competitive consignment rates for high-end luxury labels. Please visit our Consignment page for more details.

Are the photos of the actual items?

Yes, all photographs are of the specific individual item currently in our inventory.